我们通过实时检索，整理了近期围绕 Salesforce（CRM）人工智能布局的公开报道与信息。以下内容均摘自可核实的来源链接，供读者交叉验证。
Salesforce provides the complete AI CRM platform to embed and scale predictive, generative, and agentic AI into every business workflow and process. Built on a decade of innovation and unified data foundation, AI at Salesforce turns every workflow, user, depar…
来源：Artificial Intelligence (AI) at Salesforce | Sales
Build a collaborative AI agent team that works together to solve complex problems faster. ... Named a Leader. Built on Real Data. Gartner named Salesforce a Leader in the 2026 Magic Quadrant™ for Conversational AI Platforms — grounded in Data 360 and Customer…
来源：Agentforce: The AI Agent Platform | Salesforce
Now with Headless 360, every Salesforce capability is accessible from any tool, any agent, any interface — wherever work happens. Connect workflows and conversational data where work happens. ... Turn agentic analytics into actionable intelligence. ... Build t…
来源：Salesforce: The #1 Agentic AI CRM | Salesforce